Alert: Computer System is down.

Update 13:20

Notice of Service Disruption

Dear Patients,

We regret to inform you that due to a global IT outage affecting clinical systems, many medical practices, including ours, are currently experiencing disruptions. This incident has impacted various administrative and clinical functions.

Impact on Services:

● Appointments: There may be delays in scheduling and processing appointments - we can only accept emergency contacts today.
● Prescriptions: Processing and issuing repeat prescriptions might take longer than usual as we have no access to electronic prescribing.
● Communications: Our online patient portals cannot connect to the clinical system. We are unable to process online queries.

Emergency Contacts:

● For urgent medical concerns please contact us by our usual number 01484 714349.
● Please limit contact with the practice to essential services only.
● For non-emergency medical advice, please contact NHS 111.

We are working closely with our IT partners and healthcare authorities to resolve these issues as quickly as possible. We appreciate your understanding and patience during this time.

Thank you,
Church Lane Surgery
NHS 111

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Church Lane Surgery

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Surgery Closure Dates – IMPORTANT NOTICE

The surgery will be closed for staff training and educational purposes on the following dates from 12:30 – 18:30

If you have a medical emergency please contact 999. If you require health information or advice please contact 111.

The surgery will be closed on the following Bank Holidays for 2024

Out of Hours and Emergencies

For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.

Extended Access Hub

Pennine GP Alliance working with our member practices offer Extended Access appointments with GP’s, Advanced Practitioners, Nurses and many other healthcare professionals. This service provides additional appointments for all patients registered in Calderdale.

How to book
Please contact your registered GP practice and ask for an Extended Access appointment

Opening times
Monday to Friday: 18:30 – 20:00
Saturday and Sunday: 10:00 – 14:00
Bank Holidays: 10:00 – 11:30

Where will the appointment be?
All appointments will be held at GP Practices local to you that operate as Extended Access Hubs

What you need to know
To use this service book through your registered GP practice. By using this service you are consenting to Extended Access clinicians having access to your full medical records.

For cancellations please contact your practice or call 01422 893154

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Get Started
The Church Lane Surgery is working with Active Calderdale to gain accreditation as an Active Practice.